Frequently asked questions
Find answers to common questions about our products and service.
What is your shipping policy?
Orders are carefully packed and shipped with tracking details provided after dispatch.
How long will delivery take?
Delivery times vary by location. You will see the available estimate during checkout.
Can I return or exchange an item?
Yes. Please review our returns policy for eligibility, timelines, and instructions.
How can I contact support?
Contact our support team through the contact page and include your order number when relevant.
Do you offer product guidance?
Our team can help you choose the right product. Send us your requirements before ordering.
How do I track my order?
Use the tracking link in your dispatch email to view the latest shipment updates.
Types to use
Ivy Grip double sided tape
Heavy-duty hold for everyday projects
Clean, strong and easy to apply
Reliable grip on suitable surfaces
